ROTFLOL! The Accuquilt company must despise me. Well, at least they know my name very well now.
I got my new die set yesterday and went to work using it today. It started out okay and then there's this HORRIBLE squeaking noise when you turn the handle. Squeak, SQUEAK, groan, squeak as you send the die through. Sigh. I'm so cursed with this thing.
For as much as I paid for it, I figured I'd better call up to see how to grease the parts. With my luck, I'd ruin the warranty by doing it wrong.
The lady was very sweet, knew who I was, and asked how the die was working. I said great, but the cutter part is squeaking horribly and asked if there was a way to grease the part. She put me on hold, came back and said I would need a new handle and was sending one out. By the time I get done with this project, I'm going to have this thing completely rebuilt. Good thing it's not my car engine right?
I'm really wondering if I should have bought the Studio if the home version isn't standing up to my apparent ability to kill the dies I have and now need to a have a new handle.
The only problem is that the Studio dies are horribly expensive and I have no place to even have the Studio set up.
Walmart won't send out my Shape Cutter Plus for a few more days. I should have ordered directly from the regular site. I figured the "site to store" option wouldn't take that long but it does.